A marketplace of independent artists
crowd-sourcing • e-commerce • art and design • startup • community
201 - 500
💰 $208M Series E on 2018-12
August 28
A marketplace of independent artists
crowd-sourcing • e-commerce • art and design • startup • community
201 - 500
💰 $208M Series E on 2018-12
• Provide excellent customer service through various channels including live chats, emails, and phone calls. • Address customer inquiries, concerns, and issues promptly and professionally • Provide customers with support about Minted products and promotions, as well as general order information; provide assistance with processing orders and customizing designs • Document customer interactions thoroughly and accurately in our CRM, while following departmental policies • Use support tools & training including our knowledge base to provide a seamless customer experience • Identify opportunities for improving the customer experience and share those with Customer Service leadership • Attain the highest quality possible, with accountability for your own Quality and Productivity KPIs
• A Bachelor’s degree or equivalent work experience • 1+ years of experience working with customers (preferably at a premium brand) • Excellent written and verbal communication skills • High attention to detail, are organized, and able to follow through • Experience with Salesforce or other CRM software a plus • Experience working on a Mac computer a plus
Apply NowAugust 27
201 - 500
Serve as the first contact for customers, providing exceptional service in equipment requests.
August 27
2 - 10
Support behavioral health electronic medical record system implementation for California counties.
August 26
51 - 200
Ensure smooth operations of customer service systems, focusing on Zowie platform.
August 25
501 - 1000
Deliver exceptional customer service and resolve issues for Zoro's eCommerce customers.
August 25
51 - 200
Provide customer support for text and payment solutions in a fast-paced environment.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-11
⏰ Full Time
🟢 Junior
💝 Customer Support
🗽 H1B Visa Sponsor