Mitek Systems
Document Verification • ID Checking • Image Capture Verification • Passport Verification • Drivers License Pre-fill
Customer Success Manager
December 5
Mitek Systems
Document Verification • ID Checking • Image Capture Verification • Passport Verification • Drivers License Pre-fill
Description
• Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. • We believe that teams are stronger with diversity, making for stronger teams and impactful decision-making. • We are Virtual 1st, offering flexibility and preference in how we work. • Seeking a highly skilled Customer Success Manager to manage strategic accounts and drive product adoption and success.
Requirements
• Bachelor’s degree or equivalent experience. • At least 5 years of experience in Customer Success, focused on large or strategic accounts, preferably in a SaaS environment. • Proven ability to map complex customer business processes to product capabilities, creating measurable business value. • Demonstrated experience in leading change and driving digital transformation in enterprise environments. • Strong understanding of the SaaS customer lifecycle, engagement strategies, and best practices for managing strategic accounts. • Excellent communication skills with a strong ability to build and maintain executive-level relationships and influence key stakeholders. • Highly organized with strong time management skills, capable of managing multiple strategic accounts simultaneously. • Willingness to travel domestically up to 20%.
Benefits
• Competitive base salary + additional incentives. • 25 days + 8 Bank Holidays. • Private Healthcare. • Life Insurance. • Pension: Mitek contributes 6% of your base salary, and you contribute 3%. • Home Office Allowance, up to £500. • Learning & Development: License for LinkedIn Learning and up to £2,500 per year for any approved courses.
Apply NowSimilar Jobs
December 3
Manage customer success and support for Trackman Golf in Northern England and Scotland while developing business opportunities.
December 3
Drive customer success by customizing IoT solutions for diverse fleets at Samsara.
December 2
Ensure excellent customer engagement and renewal processes as a CSM with Secure Code Warrior.
November 27
Responsible for technical support and customer success at Collins Aerospace. Focus on EMEA region with technical deployments and customer service.
November 22
As a Client Success Manager at Concentrix, you will ensure client satisfaction and success through onboarding and relationship building.