Enterprise Customer Success Manager
Yesterday
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🇬🇧 UK Skilled Worker Visa Sponsor
Description
• Our Customer Success Managers work closely with customers to customize Samsara for their needs • Partner with customers to ensure safety, efficiency, and sustainability of their operations • Compose joint success plans and orchestrate business reviews • Deeply understand the Samsara platform capabilities and mitigate escalations • Champion and embed Samsara's cultural principles as we scale globally
Requirements
• 4+ years of experience in a senior Customer Success, account management, or strategic consulting role • Strong priority management and high emotional intelligence • Demonstrated experience in running customer facing value motions • Solutions-oriented with strong problem solving skills • Experience supporting or working with technical products • Proven track record of building trust and communicating effectively with a variety of stakeholders • Passion for taking initiative and thriving in a fast-paced, change-heavy environment • Diplomacy, tact, and poise under pressure • Bachelor’s degree
Benefits
• Competitive total compensation package • Employee-led remote and flexible working • Health benefits • Charity fund
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