Customer Marketing Manager
October 9
Description
• Modern Health is a mental health benefits platform for employers. • Seeking a Customer Marketing Manager to drive user engagement of the Modern Health app. • Collaborate across teams to support use of Modern Health resources by clients. • Requires an adaptable individual with strong writing skills and user-centered insights. • Full-time employees must work at least six hours between 8 am and 5 pm Pacific time each workday.
Requirements
• 5+ years in marketing with at least 2 years in a user engagement marketing role • Experience developing user engagement materials (i.e. flyers, slides, emails, posters, videos, direct mail, etc.) • Excellent writing skills, particularly in the context of end user communication and engagement • Strong attention to detail and project management skills • Experience in building marketing campaigns from the ground up, with a focus on driving customer behaviors at key points in the customer journey • Ability to think big picture and simultaneously execute on projects across different clients and Customer Success stakeholders • Experience in analyzing data and engagement metrics to measure success of campaigns and find insights • Passion for listening, understanding, and sharing end user customer stories • Understanding of trends in the marketing space • Experience writing about mental health / wellness is a plus • Healthcare industry experience is a plus • Fluency with design tools (Figma, Webflow, Adobe) is a plus
Benefits
• 100% coverage for Medical / Dental / Vision / Disability / Life Insurance (and dependents covered at 50%) • High deductible health plan option with health savings account • Modern Health product or equivalent cost of external care • Flexible PTO • Company-wide mental health days • Unlimited career growth opportunity • Childcare • Parental leave policy • Family Forming Benefit through Carrot • Professional Development Stipend • 401k • Financial planning through Origin • Cell Phone Reimbursement • WFH Equipment Stipend • Natural Disaster Relief Stipend • Mod Squad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more!
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