Senior Solutions Architect - Post-Sales

March 14

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

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Monte Carlo

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Monte Carlo is a data observability company that provides a comprehensive platform to ensure reliable data and AI delivery. Their services include machine learning-enabled data anomaly detection, incident triaging, and root cause resolution to maintain high data quality. They offer data quality monitoring, testing, and cost optimization tools for cloud infrastructures, enabling companies to deploy and manage data with confidence. Monte Carlo is tailored for verticals such as financial services, healthcare, media, and technology, helping organizations to self-serve, maintain dashboard integrity, and launch reliable data products. Their solutions aim to eliminate data downtime and enhance operational efficiency across enterprise data landscapes.

51 - 200 employees

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

📋 Description

• Be a strategic technical counterpart to the Success team at Monte Carlo. • Define project scope based on customer needs, guide clear outcomes, and communicate technical and value propositions. • Deliver implementations of Monte Carlo, including on complicated data lake environments. • Define "best practice" approaches for achieving a desired technical capability through Monte Carlo. • Deliver training and enablement on advanced technical concepts to technical customers. • Create collateral, documentation, and technical materials as needed. • Advocate on behalf of customers with Product, Engineering, Support, and Sales. • Analyze customer trends and identify opportunities to drive product consumption growth.

🎯 Requirements

• 3-5 years of experience in a technical, customer-facing role, preferably within the data technology space. • Firm understanding of cloud data warehousing, data lakes, ETL concepts and workflows, BI solutions, SQL, and APIs; Networking experience a plus. • Experienced in use case discovery, scoping, and delivering complex solutions to multiple audiences. • Worked with Enterprise customers before and managed multiple stakeholders and priorities. • Been part of a high-performing team with ambitious goals. • Experience identifying and improving internal and customer-facing processes. • Previously worked in a startup environment, demonstrating a high degree of ownership and appetite for ambiguity. • Ability to travel to customer sites up to 25% of the time.