Senior Lead User Researcher - Payments

6 days ago

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Monzo Bank

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We're a bank that lives on your phone, on a mission to make money work for everyone.

Digital Retail Bank • Fintech • digital banking • smartphone

1001 - 5000

Description

• Planning and running qualitative studies for existing and future products. • Collaborating with key stakeholders to gain alignment and support. • Leading squad level research to drive growth. • Communicating research findings to inform business decisions.

Requirements

• Hands-on experience with exploratory and evaluative quantitative research methods. • Experience in multidisciplinary teams, especially payments. • Adept at user testing across various settings, especially mobile platforms. • Strong communication and facilitation skills. • Ability to balance research design with business constraints.

Benefits

• £1,000 learning budget each year to use on books, training courses and conferences. • Flexible working hours and location. • Work from home setup provided.