Accounts Receivable Clerk - Specialist

October 9

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More Staffing LLC

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recruitment • Human Resources • outsourcing • staffing • remote work

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Description

• Job Title: Accounts Receivable Clerk • Reports To: Accounts Receivable Manager • Working Hours: 40 hours/week • Work Shift: 9am-5pm ET (with flexibility to shift two hours on either side) • JOB SUMMARY: With the client, they are dedicated to improving the quality of mental healthcare by providing a user-friendly EHR software for behavioral health professionals. They believe that their work can make a positive impact on people's lives, and they are looking for an experienced Accounts Receivable Clerk to join their team and contribute to their mission. • As an Accounts Receivable Clerk, you will be responsible for handling customer billing inquiries via email and phone, collecting and posting customer payments, and updating customer subscription profiles. • RESPONSIBILITIES: • Monitor the customer ticket queue and promptly respond to customer inquiries regarding billing. • Analyze customer invoices, ensuring accuracy, and make adjustments as needed. • Resolve discrepancies related to customer payments and account information in a timely manner. • Assist in the collections process for past due accounts, following established protocols. • Provide feedback on internal processes to optimize efficiency and customer satisfaction. • Maintain the confidentiality of sensitive information to protect the organization's value. • Continuously update job knowledge by actively participating in educational opportunities. • Prepare and distribute monthly statements to customers. • Reconcile customer accounts and resolve any discrepancies or issues. • Collaborate with the sales team to ensure accurate billing and pricing information. • Generate and analyze financial reports related to accounts receivable, such as aging reports, cash flow statements, and collection forecasts. • Assist in the preparation of financial forecasts and budgeting related to accounts receivable. • Participate in regular meetings with cross-functional teams to discuss accounts receivable-related matters. • Assist with the implementation and improvement of accounts receivable processes and systems. • Stay updated on industry best practices and changes in accounting regulations related to accounts receivable.

Requirements

• Bachelor's degree in Accounting, Management or related field is preferred • 3-4 years of experience in accounts receivable is preferred. • Strong attention to detail and organizational skills to ensure accuracy in billing and data entry. • Proficiency in PC operations and data entry skills. • Excellent written and verbal communication skills to effectively interact with customers. • Ability to work independently and as part of a team in a fast-paced environment. • Demonstrated commitment to maintaining confidentiality and handling sensitive information. • Flexibility and adaptability to contribute to a diverse and inclusive work environment.