Social Media Moderator

May 4

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More Staffing LLC

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Description

• Welcome to an exciting opportunity in the world of digital engagement! We are currently seeking a skilled and enthusiastic Social Media Moderator / Outreach Associate to join our creative team. This role is instrumental in maintaining a positive online presence and fostering meaningful connections with our audience. • Actively monitor and engage with the online community across various social media platforms, including Facebook, Instagram, and other relevant channels. • Respond promptly to comments, messages, and mentions, embodying the brand voice and ensuring a positive user experience, as well as going above and beyond to resolve problems for our Members • Implement content moderation strategies to maintain a respectful and brand-appropriate online environment. • Identify and address any inappropriate or harmful content, escalating issues as necessary. • Foster a sense of community by initiating and participating in conversations with followers. • Collaborate with the creative team to develop and implement community-building initiatives. • Proactively identify and engage with potential influencers, partners, and collaborators in the online space. • Execute outreach strategies to expand our brand reach and foster mutually beneficial relationships, including posting on forums that our target audience visit • Ensure consistency in brand messaging and visual representation across channels. • Utilize social media analytics tools to track engagement metrics, audience sentiment, and overall social media performance.

Requirements

• Demonstrated experience in managing and moderating social media accounts. • In-depth knowledge of social media platforms, trends, and best practices. • Strong written communication skills with an ability to engage effectively and professionally with diverse audiences. • Proven ability to take initiative in identifying outreach opportunities and addressing community needs. • Work collaboratively with the creative team, content creators, and other departments to ensure cohesive brand representation. • Ability to navigate and moderate online discussions, addressing both positive and negative interactions with professionalism. • Comfortable using social media analytics tools to extract meaningful insights and inform decision-making.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service