Senior LiveOps Specialist

October 3

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Mountaintop Studios

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Description

• Mountaintop is a new game studio creating multiplayer games for players who crave a challenge. • We’re an independent, remote-first studio primarily located in the US. • We’re creating the types of games that unite people. • We’re building a studio that puts the team first — collaborative, anti-crunch, diverse, and inclusive. • We seek a talented Senior LiveOps Specialist to help manage live operations for Spectre Divide. • Responsible for Live Service Oversight, player feedback loop, alerting monitoring, and incident and release management. • Collaborate with Live Operations, Release Management, DevOps, Product, Platform Engineering, and QA.

Requirements

• A love for playing and making amazing games. • 4+ years of experience working on live software or services in a production, operations, or game development role. • Experience monitoring live games and reacting to live player-impacting incidents. • Understanding of alerting and monitoring systems (e.g. Grafana, OpenSearch, Prometheus, etc…) • Comfortable creating knowledge base documentation for a wide variety of audiences. • Knowledge of creating, tracking, and maintaining incidents impacting our players in a live environment. • Ability to deploy game builds, and platform updates, and make configuration changes using standard industry tools (e.g. Jenkins, GitHub, etc..) • Excellent verbal and written communication skills • Self-motivated with great time management and prioritization skills

Benefits

• Medical, Dental, Vision, and Life insurance (100% of employee premiums paid, 90% of dependent premiums paid) • 401k plan • Flexible Spending Account (FSA) • Unlimited PTO • Remote-work Friendly