Mpathic is a contact center company that integrates empathy with technology to assist premium companies and public sector stakeholders in modernizing their customer service operations. With a focus on customer reliability and empathetic communication, Mpathic helps build brand loyalty and credibility through advanced contact center technology. Established in 2020, Mpathic emerged from Virtual Service Operations during the pandemic, offering comprehensive Contact Center as a Service (CCaaS) solutions, including omnichannel stand-alone contact centers and customer support staff augmentation. The company employs a U. S. -based workforce across 42 states, known for achieving high First Call Resolution rates and a strong commitment to client values and principles.
3 days ago
Remote role supporting membership acquisition for a national Catholic health sharing ministry. Engage with prospective members and manage the sales cycle.
November 12, 2024
Service Desk Engineer support for IT-related inquiries at Mpathic.
πΊπΈ United States β Remote
π΅ $40k - $50k / year
β³ Contract/Temporary
π‘ Mid-level
π Senior
November 4, 2024
Provide support for the HOPE Scholarship program as a Customer Success Representative.