Platform Implementation Analyst

4 days ago

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MSIGHTS

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Giving marketers control of end-to-end marketing and data operations to maximize performance.

marketing • marketing operations • marketing results reporting • marketing performance management • marketing analytics

11 - 50

Description

• Develop a complete understanding of the MSIGHTS Platform applications and data relationships in order to assist users with troubleshooting and gaining maximum value from the Platform. • Provide support, training and daily operations for client users and their vendor partners. • Perform ad hoc data analysis, research and QA as required to ensure data integrity and resolve existing or potential data issues. • Identify value-added processes and areas of improvement based on client feedback and translate those into actionable steps for development and implementation. • Proactively communicate with users through email and cloud-based conferencing to cultivate value-based relationships with clients and other stakeholders. • Create and maintain documentation of for business transformation rules and client-specific platform implementations.

Requirements

• A love for data and experience with marketing technology, analytics software, media data and reporting or business intelligence platforms is essential. • Must be a self-starter and willing to take the initiative to learn how our application is designed and used by our clients. • Must be able to think like a client system user. • Strong communications skills in English — both written and verbal — and the ability to work well with diverse internal teams (including external client facing and internal technology resources). • Must be intellectually curious, detail oriented, committed to quality, and client focused, all while being flexible and entrepreneurial in a fast-paced international work environment. • Exceptional project management, analytical and problem solving skills, and experience applying these skills to resolve application design considerations and client business issues. • A strong working knowledge of data and MS Office (Excel, Word, and PowerPoint) is essential. • An ability to quickly learn software programs is a major plus. • Bachelor’s Degree or equivalent.

Benefits

• health insurance • flexible work schedule • generous benefits • on-going professional development • opportunity to directly impact and shape a fast-growing software/marketing services company