Account Manager
3 days ago
Description
• Client Relationship Management: Build and maintain strong relationships with existing clients to ensure satisfaction and loyalty. • Identify Upsell Opportunities: Proactively identify and pursue opportunities to upsell additional products and services that align with client needs. • Client Engagement: Conduct regular check-ins, meetings, and presentations to keep clients informed about new features and offerings. • Collaboration: Work closely with the sales, marketing, and product teams to develop tailored solutions for clients. • Feedback Loop: Gather client feedback and insights to inform product development and service enhancements. • Performance Tracking: Monitor and report on account metrics and performance, ensuring targets are met. • Customer Education: Educate clients on the benefits and value of additional products and services.
Requirements
• Bachelor’s degree in Business, Marketing, or a related field. • 3+ years of experience in account management, sales, or a related role, preferably in the tech industry. • Knowledgeable and experienced working with Managed Service Providers (MSPs) and Software-as-a-Service (SaaS) Companies • Proven track record of meeting or exceeding sales targets. • Excellent communication, presentation, and interpersonal skills. • Strong analytical and problem-solving abilities. • Ability to work collaboratively in a team environment. • Proficient in CRM software and Microsoft Office Suite.
Benefits
• Scaling Commission • 401k • Health Insurance • Work Remotely
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