5 hours ago
β’ Responsible for providing exceptional customer service and waste support to clients. β’ Respond to inquiries, process orders, prepare correspondence, troubleshoot issues, and fulfill customer needs promptly and professionally. β’ Delivers outstanding service to both internal and external clients via phone, email, or in person. β’ Mentors junior staff and provides escalated support to resolve complex issues. β’ Establishes effective communication pathways to handle customer inquiries. β’ Collaborates with appropriate teams to ensure swift resolution of customer concerns. β’ Investigates billing discrepancies, processes adjustments, and manages invoicing and collections.
β’ 4-7 years of progressively responsible experience in a customer-facing role addressing customer needs, preferably in waste disposal, chemistry, or a related field. β’ Advanced knowledge and the ability to assist Customer Support Specialists with Resource Conservation and Recovery Act (RCRA) Laws and Regulations related to waste characterization principles and practices. β’ Knowledge of accounting processes. β’ Ability to identify trends and data patterns. β’ Ability to work within a team environment and handle multiple assignments simultaneously. β’ Proficient with Microsoft Office, DocuSign, and PDF writer. β’ Ability to read, analyze, and interpret complex documentation, technical procedures, and governmental regulations.
β’ Comprehensive medical benefits coverage. β’ Dental plans and vision coverage. β’ Health care and dependent care spending accounts. β’ Short- and long-term disability. β’ Life insurance and accidental death & dismemberment insurance. β’ Employee and Family Assistance Program (EAP). β’ Employee discount programs. β’ Retirement plan with a generous company match. β’ Employee Stock Purchase Plan (ESPP).
Apply Now9 hours ago
10,000+
Resolve technical issues for Dealertrack's DMS software as a Technical Customer Care Specialist.
πΊπΈ United States β Remote
π΅ $15 - $23 / hour
π° Seed Round on 2014-12
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
12 hours ago
Customer Service Representative for remote work in a Washington-based company.
12 hours ago
1001 - 5000
Customer Service Advocate for healthcare claims at Imagenet in Texas
πΊπΈ United States β Remote
π΅ $17 - $18 / hour
π° Private Equity Round on 2022-12
β° Full Time
π‘ Mid-level
π Senior
π Customer Support
12 hours ago
10,000+
Customer Care professional resolving inquiries for Centene's 28 million members.
15 hours ago
51 - 200
Supervises customer service staff to ensure optimal service levels and training.
πΊπΈ United States β Remote
π΅ $88.7k - $206.7k / year
β° Full Time
π‘ Mid-level
π Senior
π Customer Support