Reimbursement Specialist - Patient Accounts

3 days ago

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Myriad Genetics

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Molecular Diagnostics • Personalized Medicine • Prognostic Medicine • Companion Diagnostics • Carrier Screen

1001 - 5000

Description

• Engage with patients through various communication channels including telephone, email, and live chat. • Work aged accounts, researching and reconciling credit balance accounts and processing adjustments as needed. • Review patient insurance coverage for genetic testing. • Document activities appropriately in process notes. • Participate in Quality Assurance plan. • Comply with applicable CLIA and HIPAA regulations.

Requirements

• High school diploma or GED equivalent required. • 1+ years of experience in customer service/call center, working in medical billing, health insurance, or collections preferred. • Excellent customer service and phone skills, with good problem solving and decision-making skills. • Excellent time management, organizational, communication, multitasking, and teamwork skills. • Insurance billing experience with working knowledge of ICD-10, CPT, and HCPCS coding preferred. • Bilingual English/Spanish preferred.