Relation Insurance Services
Despite our size, Relation feels like a family company. Here, a handshake matters. Because we believe trust is the foundation of every successful relationship. We'll take time to listen and get to know you. Understand your challenges... and provide practical solutions.
1001 - 5000 employees
Founded 2007
Client Service Specialist - Commercial Lines
February 26
🌽 Illinois – Remote
💵 $30 - $32 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
📁 Client Services
🚫👨🎓 No degree required
Relation Insurance Services
Despite our size, Relation feels like a family company. Here, a handshake matters. Because we believe trust is the foundation of every successful relationship. We'll take time to listen and get to know you. Understand your challenges... and provide practical solutions.
1001 - 5000 employees
Founded 2007
📋 Description
• Serve as front-line administrative processor. • Develop professional business relationships with all clients and demonstrates a clear understanding of the client’s core business. • Assist in managing client expectations, service commitments, and anticipates needs of the client. • Quickly identify and resolve basic client service issues. • Support account management staff by handling basic client issues when account manager is unavailable. • Act as the ambassador of Relation culture to clients, visitors, and team members by communicating in a professional and courteous manner.
🎯 Requirements
• High School diploma or equivalent. • Proficient in using Microsoft Office Suite. • Ability to learn and adapt quickly to new technologies and software. • Strong customer service skills with the ability to deliver exceptional service and build lasting relationships. • Excellent communication and interpersonal skills, with the ability to effectively interact with internal and external clients, business partners, and insurance carriers. • Detail-oriented and highly organized, with the ability to manage multiple tasks and prioritize work effectively. • 2+ years in account service with preference given to individuals with commercial and/or personal insurance product experience. • Property & Casualty license from state of domicile preferred; however, you must have the ability to obtain your insurance license within 90 days of hire.
🏖️ Benefits
• Competitive pay. • A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. • Career advancement and development opportunities. • Paid training and continuing education to obtain/maintain your insurance license.
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