Accounts Receivable Associate

4 days ago

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NABIS

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Cannabis • Distribution • Cannabis Distribution • Cannabis Logistics • Cannabis Software

201 - 500

Description

• Nabis is the #1 Licensed Cannabis Wholesale Platform in the world. • Responsible for managing daily accounts receivable processes and credit operations. • Ensure timely collections from delinquent accounts on behalf of leading cannabis brands. • Collaborate effectively with the invoicing and operations departments, as well as with retailers and brands. • Provide real-time delivery support if payment issues arise. • Manage tasks and workflows assigned through Asana and ZenDesk platforms. • Maintain a portfolio of retailers and provide consistent and detailed updates. • Coordinate closely with the accounting and invoicing teams to address issues related to retailer credit, discounts, and bounced checks. • Engage with retailers regarding overdue invoices, swiftly resolving any related issues. • Streamline communication between multiple parties (internal and external). • Triage delegated tasks and self-prioritize outreach to account portfolio. • Escalate delinquent account matters appropriately. • Keep management and brands informed of potential collection issues. • Generate weekly reports on credit and accounts receivable data. • Identify invoices that are likely uncollectible and communicate effectively with all concerned parties. • Cultivate and enhance relationships with retailers to facilitate streamlined payment processes.

Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience. • 1-3 years of experience in lending, customer service, or collections, preferably within the retail or distribution sectors. • Experience in B2B sectors preferred • Proficient understanding of accounts receivable and collections procedures. • High energy, motivated, and committed with a professional demeanor. • Exceptional communication skills, both written and verbal. • Skilled in managing challenging conversations and situations with a high level of judgment, professionalism, and empathy. • Strong negotiation and problem-solving abilities. • Highly organized with meticulous attention to detail and excellent record-keeping skills. Ability to create and maintain procedural documentation. • Thrives in a fast-paced startup environment, adaptable to constant change and comfortable with ambiguity. • Proficient with Google Suite and Microsoft Office, especially Excel. • Enthusiastic about the opportunity to work in the cannabis industry.