Customer Service Representative, German
December 8, 2024
Description
• Provide world-class service to our client base via chat, phone, and email. • In-depth understanding of multiple workflows, policies, and tools. • Identify customer needs and help customers use specific features. • Investigate written inquiries submitted by our clients using a combination of publicly available material as well as internal systems and departments. • Be prepared for constant learning. • Be up to date with legal and regulatory requirements/changes in our industry. • Be up to date with the products, strategies, business models of our competitors and always on the lookout for the next improvement.
Requirements
• Previous customer service experience would be an advantage. • Be fluent in German(both written and verbal). • Be strongly oriented towards learning and with a keen eye for detail. • Be responsible and ambitious • Have a lot of energy and great communication skills. • Be seriously organized and resourceful.
Benefits
• Global Career Evolution: Ready to grow fast and achieve your dreams? At our company, your passion and curiosity are the keys to unlocking exciting opportunities. • Skill Hyper-Growth: If you are eager to stay ahead and challenge the future, NAGA is the right place for you. • Connection & Belonging: Belonging to a supportive, vibrant team makes all the difference. • Reward & Recognition: In a world that is always changing, we ensure you feel secure and appreciated. • Medical subscription • Meal vouchers
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