Associate Director - Denials and Appeals

March 24

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Natera

Natera is a global leader in cell-free DNA testing technology, specializing in non-invasive genetic testing and diagnostics. The company's innovative solutions focus on areas such as prenatal screening, cancer detection, and organ transplant monitoring. By using advanced bioinformatics and DNA analysis, Natera provides healthcare professionals and patients with critical information to make more informed medical decisions.

Non-Invasive Prenatal Testing (NIPT) • Single gene diseases • Preimplantation Genetic Screening (PGS)/Diagnosis (PGD) • Biopsy training • Multi-Disease Carrier Screening

📋 Description

• The Associate Director of Denials and Appeals will effectively lead the billing, collection and accounts receivable team. • The Associate Director also manages daily supervision of Denials and Appeals staff. • Executes and implements strategic goals through the leadership team. • Functions as a member of the leadership team in strategic planning and advisory capacities. • Directs Billing Management to ensure accurate submission of all claims. • Establishes and maintains all billing and financial data. • Analyzes reimbursement and follows up pending claims. • Assures maximization of cash collections through monitoring of accounts receivable balances. • Maintains and enhances billing policies and procedures. • Prepares analyses and reports of billing activity. • Manages for continuous improvements within the revenue cycle process. • Effectively interacts with various functional areas. • Provides mentoring, coaching and performance reviews for direct reports. • Manages outreach billing operations including hiring, orientation, training, and monitoring staff activities. • Leads a high-performance team responsible for various billing functions. • Collaborates with the RCM Finance team on billing activity analysis. • Participates in the Compliance Committee regarding coding and billing items. • Develops and implements operating procedures to improve productivity. • Conducts annual performance evaluations and hiring decisions. • Interfaces with third-party payers to resolve reimbursement issues. • Assesses performance and provides feedback to staff. • Identifies training needs.

🎯 Requirements

• Bachelor’s Degree in related field or equivalent years of experience required. • Minimum of 8 years of experience in managing a high volume, fast growing billing office within the laboratory setting is preferred. • Extensive knowledge of reimbursement, billing, coding and compliance regulations is required.

🏖️ Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. • Free testing for Natera employees and their immediate families. • Fertility care benefits. • Pregnancy and baby bonding leave. • 401k benefits. • Commuter benefits. • Generous employee referral program.

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