Implementation Manager

November 12

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Logo of NationBuilder

NationBuilder

Politics • Advocacy • Brands • Nonprofits • Higher Education

51 - 200 employees

Founded 2011

☁️ SaaS

🤝 Non-profit

💰 $10M Debt Financing on 2018-12

Description

• Manage customer implementations end-to-end, maintaining a clear understanding of how individual projects align with broader customer and organizational objectives. • While you won't be expected to code from scratch, you should be comfortable reading, writing, and manipulating HTML/CSS and Liquid. • Act as a trusted advisor, balancing customer needs with realistic outcomes. • Work closely with colleagues across Professional Services and other departments to deliver high-quality service. • Continuously broaden your technical expertise by exploring NationBuilder's capabilities and learning about third-party systems that enhance customer goals.

Requirements

• 2+ years of experience working in a technical role or as a technical project manager. • Experience working with enterprise-level customers or in a similar organization is preferred. • Familiarity with NationBuilder or similar CRM/CMS platforms • Exceptional listeners and communicators who can bridge the divide between the sales and technical teams. • Detail-oriented thinkers. • Experience engaging many stakeholders and managing them to a timeline. • Someone who takes initiative and will do whatever it takes to get the job done. • Someone with interests and passions beyond work. Perhaps you're a photographer, a snowboarder, a great cook or an aspiring unicyclist?

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