Client Manager

February 5

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Nava Benefits

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Nava Benefits is a full-service brokerage firm focused on revolutionizing the healthcare benefits industry. By providing strategic benefit management services, Nava extends beyond typical brokerage functions, enhancing employee experience and reducing administrative burdens for HR teams. Their services include open enrollment management, eligibility and billing audits, benefits decision support, and year-round member support. Nava’s technology and innovative approach make benefits administration easier for HR departments of all sizes. The company strives to offer personalized and responsive customer service, ensuring satisfaction and aiding HR teams in delivering superior employee benefits.

employee benefits • insurance • healthcare • hr • benefits

51 - 200 employees

👥 HR Tech

⚕️ Healthcare Insurance

☁️ SaaS

💰 $40M Series B on 2022-06

📋 Description

•Nava Benefits is a modern benefits brokerage on a mission to fix healthcare! •Nava is searching for a new Client Manager to join our west coast large group team! •Act as a trusted advisor for an assigned book of employer groups (150-2000 lives); •Be adaptable and flexible to proactively address client issues and needs and deliver a best in class client experience. •Collaborate with vendor partners and internal stakeholders to manage the day to day servicing of clients and members; •Drive your client's annual service plan adherence strategy including, but not limited to, management and execution of the renewal process, open enrollment, vendor deployment, member education and compliance support. •Foster consultative relationships with client executives and deliver novel benefit solutions for our growing portfolio of national clients.

🎯 Requirements

•Bachelor's Degree in a business-related field and/or equivalent education •5-7 years of employee benefits experience with a brokerage; Recent experience independently managing accounts with minimal guidance •A track record of supporting large California employer groups (150-2000 lives) •A strong command of large group plans and products •Strong knowledge of financial arrangements including fully insured, level & self funded, captives •California Health Insurance License required •Strong Excel, PowerPoint, Google suite, written and communication skills •Comfortable public speaking, including presenting renewal information, financials and open enrollments meetings and webinar recordings

🏖️ Benefits

•Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health. •Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial. •Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage. •Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP)