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👉 Remote Jobs NetworkDigital Transformation from point-of-sale to point-of-service with AI, Salesforce.com & Amazon Web Services 🚀
Artificial Intelligence • Machine Learning • Predictive Analytics • Digital Channels • Salesforce Einstein
201 - 500
September 10
🇺🇸 United States – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’» Solutions Engineer
đź—˝ H1B Visa Sponsor
Digital Transformation from point-of-sale to point-of-service with AI, Salesforce.com & Amazon Web Services 🚀
Artificial Intelligence • Machine Learning • Predictive Analytics • Digital Channels • Salesforce Einstein
201 - 500
• Ensure customer success in building and launching Amazon Connect solutions. • Conduct technology assessment and audits to identify ROI needs. • Facilitate business process reviews to identify customer requirements. • Educate customers on AWS value proposition and participate in architectural discussions. • Lead discovery for customers, build ROIs for projects, and deliver presentations. • Translate customer requirements into contact center design using AWS Services. • Oversee and mentor technical teams to ensure project delivery. • Act as a liaison between technical teams and business stakeholders. • Drive best practices in contact center design for solution delivery. • Manage project and customer communications effectively. • Deliver customer training and documentation. • Lead enterprise level projects with minimal direction. • Lead vision and strategy discussions with leadership and management.
• Customer-facing contact center experience. • Experience building integrations across WFM, CRM, and contact center solutions. • Experience with communications protocols and APIs such as WebRTC and SIP. • Experience with hands-on Scripting/coding (e.g., python, java, c#, .NET, Node.js). • Communication and presentation skills with a high degree of comfort speaking with executives, IT Management, and customers. • API integration experience. • Strong troubleshooting and debugging skills. • Experience with Cloudformation, Contact Flow Design, Lambda Integration, Lex Integration, and Call Center Routing. • Knowledge of automation tools and frameworks for building, testing, and deploying software, such as Jenkins, GitLab CI/CD, CodeDeploy. • Contact Center architecture knowledge. • Experience in technology/software sales, pre-sales, or consulting. • Advanced knowledge of AWS services and cloud architecture. • Salesforce knowledge and familiarity with Salesforce Service Cloud. • Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.). • Experience with WorkForce Management solutions. • Experience working with outbound dialers and campaign management. • Knowledge of software development methodologies such as Agile and Scrum. • AWS Cloud Practitioner Certification. • AWS Developer Associate Certification or Professional certification. • AWS Solution Architect Certification or Professional certification. • Salesforce Certified Administrator.
• Remote & In-Person: Work from HQ, regional hubs, or remotely. • Travel: Up to 25% travel for certain roles. • Flexibility: Culture of trust; work-life balance. • Collaboration: Voice is valued; open feedback from the executive team. • Celebrate Often: Enjoy fun team events and celebrations.
Apply NowSeptember 10
11 - 50
Sales Engineer at WitnessAI, focusing on product deployment and firewall solutions.
September 10
Solutions Architect demonstrating Cleo's integration solutions in pre-sales engagements.
September 7
1001 - 5000
Help enterprises adopt Databricks' AI solutions as a pre-sales professional.
🇺🇸 United States – Remote
đź’µ $139.9k - $247.3k / year
đź’° $1.6G Series H on 2021-08
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’» Solutions Engineer
đź—˝ H1B Visa Sponsor
September 6
201 - 500
Provide technical guidance embedding with customers using Immuta's data security solutions.
🇺🇸 United States – Remote
đź’° $100M Series E on 2022-06
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’» Solutions Engineer