Salesforce Solution Architect - Experience Cloud

November 12, 2024

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NeuraFlash

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NeuraFlash is a leading provider of AI-powered solutions across multiple industries, specializing in the implementation and integration of Salesforce and AWS platforms. They offer a wide range of services, including change management, data analytics, and managed services, tailored to sectors like manufacturing, retail, communications, financial services, and more. As a Salesforce and AWS partner, NeuraFlash is known for its innovative AI solutions, including Agentforce Service Cloud and Voice, which help businesses streamline operations and enhance customer service. Through their dedicated team of experts, NeuraFlash aims to create seamless, transformative experiences for their diverse clientele, leveraging their expertise in automation and data integration to deliver real business outcomes.

Artificial Intelligence • Machine Learning • Predictive Analytics • Digital Channels • Salesforce Einstein

201 - 500 employees

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

Description

• Provide industry best practices and serve as a trusted client advisor. • Drive requirement gathering and serve as the Salesforce platform expert. • Work with clients to build their strategy and roadmap. • Leverage Salesforce technology like Experience Cloud and Service Cloud. • Provide input on detailed design specifications and project plans. • Translate business requirements into well-architected solutions. • Coach and mentor junior technical and functional team members. • Follow and understand new Salesforce product and technical capabilities.

Requirements

• Significant business process, technical consulting, or enterprise architecture experience. • 3+ years of CRM industry experience (Salesforce preferred). • Proven ability to design and optimize business processes. • Understanding of basic UX principles. • Willing learner of new technologies. • Extremely strong written and oral communication.

Benefits

• Remote & In-Person: Work from HQ or remote locations. • Travel: Travel commitment of up to 25%. • Flexibility: Culture of trust for personal needs. • Collaboration: Engage in team feedback and suggestions. • Celebrate Often: Fun activities and celebrations.