Remote Networking Engineer

3 days ago

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Description

• This position provides the third level of network support to clients by handling service requests that have been escalated by lower tiers. • Support will be provided remotely over the phone or via email. • They will be required to develop solutions for complex networking issues. • They will have the ability to analyze existing systems and make proactive recommendations for improvements. • Develops, maintains, and implements all systems, applications, and networking configurations virtually and on hardware. • Cisco certifications required. • Establishes networking environment by designing system configurations; directing system installation; defining, documenting, and enforcing system standards. • Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization. • Secures network system by establishing and enforcing policies; defining and monitoring access. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Requirements

• 4 or more years of recent networking experience • One or more of the following certifications: CCNA, CCNP, CCIE • Must be resourceful and able to take initiative in a dynamic environment • Ability to effectively and efficiently troubleshoot technical problems • Knowledge of current Cisco and Microsoft Networking Systems • Knowledge of phone and VoIP systems • Advanced knowledge of system hardware • Advanced knowledge with network troubleshooting • Professional customer service skills • Strong written and oral communication skills • Ability and willingness to work in an environment that offers 24x7x365 support