Account Manager - Senior Bookkeeper

March 1

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NICE

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NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

📡 Telecommunications

☁️ SaaS

📋 Description

• Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? • The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! • Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! • The Account Manager is responsible for recording and maintaining a business’s financial transactions, including: • Purchases, expenses, sales revenue, invoices, payroll, and payments • Payroll reconciliations and year-end reporting • Recording financial data into general ledgers to produce balance sheets and income statements • The Account Manager will collaborate with the Accountant to maintain strong client relationships. • Supports and promotes the purpose, vision, mission, and core values of the firm • Reinforces a culture of teamwork to serve clients and colleagues with a commitment to excellence • Demonstrates passion for personal and professional growth • Displays strong analytical thinking • Perform reconciliations, month-end, and year-end close activities • Manage Dext, Uncat, QuickBooks Online (QBO), Xero, and related systems • Handle sales tax processing and filing • Process payroll, including reconciliation, troubleshooting, and onboarding • Manage accounts receivable, including importing transactions from e-commerce and third-party applications • Complete monthly reconciliations of all bank, loan, and credit card statements • Create and analyze financial reports for Accountant review • Perform balance sheet reconciliations • Conduct year-end reconciliations and process 1099 forms • Maintain professional and timely correspondence with clients and team members • Conduct client-facing meetings and communications, demonstrating excellent English proficiency and strong communication skills • Track time and tasks in cloud practice management systems (e.g., Karbon) • Ensure accurate and updated client records • Oversee accounts payable processes and transactions • Handle inquiries related to payments, invoice support, and account-related issues • Set up, clean up, and convert accounting systems

🎯 Requirements

• Bachelor’s Degree in Accounting • 5+ years of bookkeeping experience • QBO Pro-Advisor Certification (Advanced Certification is a plus) • Experience with cloud accounting technology and cloud practice management systems • High degree of accuracy and attention to detail • Experience with construction, non-profit, and enterprise clients (preferred but not required)

🏖️ Benefits

• HMO on your first day + Free coverage for 2 dependents on your 2nd year • Government-mandated benefits • 20 Annual Leave Credits • 13th-month pay • Birthday Leave • Bereavement Leave