NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
December 13, 2024
NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
• Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? • The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! • Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! • We are seeking a skilled and dependable Remote Bookkeeper to manage financial transactions and records for our Canadian clients. • The ideal candidate will have a strong understanding of Canadian accounting standards and tax regulations and will provide accurate and timely bookkeeping services to support our clients' business operations. • Key Responsibilities • Record day-to-day financial transactions, including accounts payable and receivable. • Process invoices, payments, and bank reconciliations. • Maintain accurate general ledger records. • Prepare journal entries and reconcile accounts as needed. • Prepare financial reports, including income statements and balance sheets, for Canadian clients. • Assist with GST/HST and payroll tax calculations and filings in compliance with Canadian regulations. • Assist in preparing year-end financial documentation and tax filings. • Collaborate with client accountants during audits or tax filing periods. • Regularly communicate with clients to gather financial information and address inquiries. • Suggest and implement improvements in bookkeeping processes to ensure efficiency and accuracy.
Requirements • Diploma or Bachelor’s degree in Accounting, Finance, or a related field. • Proven experience as a Bookkeeper, preferably with Canadian clients or businesses. • Proficiency in accounting software (e.g., QuickBooks, Xero, or similar). • Solid understanding of Canadian accounting principles and GST/HST regulations. • Strong organizational and time-management skills. • High level of accuracy and attention to detail. • Excellent written and verbal communication skills in English. • Reliable high-speed internet connection and home office setup. Preferred but Not Required • Experience with Dext or similar expense management tools is an asset. • Ability to adapt to new tools or prior experience with similar systems like Hubdoc, Expensify, or manual processes.
Core Perks and Benefits: • HMO on your first day + Free coverage for 2 dependents on your 2nd year • Government-mandated benefits • 20 Annual Leave Credits • 13th-month pay • Birthday Leave • Bereavement Leave Onsite/Hybrid employee additional benefits: • Travel Subsidy Allowance • Free staff house accommodation (for those within a certain distance) • Free Shuttle service • Free Lunch • Free Uniform • Perfect attendance bonus Additional benefits/perks to all employees • Onboarding training • Performance-based salary increase • Discretionary incentives based on client or individual performance • Monthly employee engagement • Birthday Gift • Weekly treats • Christmas Hamper • Anniversary Gift • Opportunity to travel
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