Financial Operations Analyst

June 28

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Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000

Description

• Prepare and review complex account reconciliations, financial analyses, and deliverables • Understand in-house system behavior and proactively identify and resolve financial exceptions • Ensure that client issues are addressed and resolved in a timely manner • Coordinate resolution of complex customer issues with the Account Manager • Ensure adequate coverage so all activities are completed to SLA • Approve third party payments through accurate reconciliation of financial records • Act as a subject matter expert for addressing any inquiries and questions related to financial operations • Identify process improvements to enhance efficiency and enhance Product

Requirements

• 3+ years in a financial operations capacity • 2+ years in a technology company (preferably FinTech, ideally, payments) • Advanced analytical, cross-referencing and deductive reasoning skills • Meticulous, fast learner, able to work in constantly changing environment • Strong interpersonal skills, critical thinking skills, and time management skills • Proficient in Microsoft Excel, able to multi-task • Able to prioritize tasks and liaise with other department to complete tasks • Thrives working in a fast-paced environment while maintaining composure and able to make sound decisions under pressure • Must display a high level of professional judgment, commitment, integrity, teamwork, and customer service • English at a very high level (all communication is done in English, verbal and written) - additional languages a plus • Bachelor’s degree in Business Administration, Finance, Accounting or Operations

Benefits

• HMO on your first day + Free coverage for 2 dependents on your 2nd year • Government-mandated benefits • 20 Annual Leave Credits • 13th-month pay • Birthday Leave • Bereavement Leave • Onboarding training • Performance-based salary increase • Discretionary incentives based on client or individual performance • Monthly employee engagement • Birthday Gift • Weekly treats • Christmas Hamper • Anniversary Gift • Opportunity to travel