Account Executive - Actimize, Middle Market

February 21

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NICE

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NICE is a leading provider of AI-powered customer service automation solutions, transforming contact centers into world-class customer experience centers. Their CXone Mpower platform offers end-to-end automation of customer service workflows, integrating human and AI agents to deliver efficient and personalized customer interactions. NICE's offerings include AI for customer experience, digital and self-service solutions, workforce engagement and management, and complete cloud-based contact center platforms. They are recognized as a leader in the Contact Center as a Service (CCaaS) industry, providing tools for increased operational efficiency, employee engagement, and enhanced customer satisfaction.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000 employees

Founded 1991

☁️ SaaS

🤖 Artificial Intelligence

📡 Telecommunications

📋 Description

• At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. • The NICE Actimize Premier team is currently seeking a motivated, seasoned, hands-on Account Executive to manage strategic accounts in the Mid-Market. Our Account Executives are hunters that are the first and primary customer point of contact selling into this account base, mainly focusing on Cloud solutions. As an Account Executive you will expand our SaaS product saturation in the territory, build the customer base in untapped markets and displace NICE Actimize Premier’s competitors while holding their own account base. • Extensive strategic development and deployment of the organizational sales strategy as well as best practices methodologies that demonstrate NICE Actimize’s extensive capabilities as an advanced solution provider in a cloud, SaaS, environment. • Experience with longer sales cycle opportunities with ACV deals over $500k. • Leverage sales and account management experience to drive exceptional sales process and performance management within their TAM. • Deep understanding of the qualitative strategies and initiatives of market, including an understanding of the performance metrics or KPIs that will be used to measure the success of execution. • Drive and develop account relationships that position NICE Actimize Premier capabilities in anticipation of customer’s business strategies and goals. • Consult and plan with internal sales partners and develop methods to address and resolve account challenges. • Confidently speak in detail regarding NICE Actimize Premier products while working in deep collaboration when necessary with the functional, industry or technical partners. • When necessary engage internal team, partners, and internal company resources in creating and executing account migration strategy into the Cloud • Provide critical insights to prospects and customers that generate best-in-class credibility and contribute to a market leadership position for the company. • Drive the analysis of customer’s business situations from multiple viewpoints to identify gaps and new opportunities. • Create and execute high revenue, multi-year relationships with new customers. • Communicate information about internal changes and actions while protecting customer from negative impact. • Coordinate and lead the sales, presales, engineering and support efforts for the account to achieve business goals.

🎯 Requirements

• BA or BS from an accredited university in a Business, Sales or Marketing field or equivalent relevant experience. • At least 5 years of experience selling multiple software products and services into sophisticated financial services accounts. • Exceptional communication and presentations skills that build confidence and credibility. Highly articulate and able to confidently explain complex models in a clear simplified manner. • Demonstrated ability to develop relationships with the ‘C’ or VP level business users to articulate business value and influence strategic application of solutions. • Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results. • Able to manage multiple, complex sales opportunities simultaneously. • Domain expertise preferred • Travel up to 50%