Customer Support Executive - Russian Speaking
November 1
🇪🇺 Anywhere in Europe – Remote
💵 €28k - €30k / year
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
Description
• Location: Remote in Europe • Working days: Mon - Fri, 9am - 6pm • Salary: 28K - 30K Euros per annum • Language Requirements: Must be fluently in both English and Russian, additional languages are beneficial • As a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. • You will be measured through team KPIs, including resolution time and response time. You'll have the autonomy to set your own KPIs, giving you the freedom to drive your personal and team growth.
Requirements
• Minimum 2 years experience in online customer support, live chat, and calls • Organised and able to multitask across different platforms • Proactive and forward thinking • Assertive nature and ability to be the voice of the customer when communicating internally • Excellent cross-functional collaboration skills
Benefits
• Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success • Remote working environment • Flexible working • Unlimited holiday • Fast-paced and global working environment
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