Resource Planning Consultant

6 days ago

🧀 Wisconsin – Remote

Although this job is listed in Wisconsin, this company may be open to hiring remote in other states.

💵 $69.7k - $129.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Northwestern Mutual

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Northwestern Mutual is a leading financial services and life insurance company based in Milwaukee, Wisconsin. It offers its clients a broad range of financial planning services including life insurance, disability insurance, long-term care insurance, and personalized investment strategies through its network of financial advisors. Known for its strong corporate culture and commitment to employee development, Northwestern Mutual provides an environment that fosters growth, diversity, and meaningful work opportunities. The company emphasizes flexibility, career growth, and a supportive work culture, making it an attractive place for both new and experienced professionals. Furthermore, Northwestern Mutual prioritizes technology and innovation in financial services, aiming to revolutionize the industry from within.

To learn about our company visit Northwestern Mutual's website at www.northwesternmutual.com

5001 - 10000 employees

Founded 1869

💸 Finance

📋 Description

• Responsible for conducting data analysis for operational resource and capacity planning using complex statistical analysis quantitative methods to identify trends, anomalies, and outliers. • Conduct analysis of data using complex statistical analysis quantitative methods including linear regression, logistic regression, and methods for clustered and repeated measures data to identify trends, anomalies, and outliers. • Create accurate long-term forecasts for volume, average handle time and shrinkage for all supported workgroups using advanced techniques to develop comprehensive headcount plans. • Drive budget planning cycles through effective support of operational understanding and planning to maximize the budgeting processes. • Develop and maintain staff models looking out 3 years that align with long-term business plans, budget requirements, and learning needs. • Integrate and interpret data from many different sources including system applications, databases, Excel extracts, and databases and format to perform in-depth analysis. • Strong understanding of business area to create a comprehensive overview and analysis of critical business data to consult leaders with solutions and options to help resolve business problems. • Recommend KPI’s and metrics for measuring and reporting business results and workforce gaps to business leaders. • Create and maintain workforce planning scorecard and dashboard. • Identify and recommend process improvement opportunities within the Resource Planning team and share observations on processes within the business areas supported. • Leverage data mining, analytics, and reporting tools. • Participates in cross-functional projects and develop project deliverables for various enterprise scopes.

🎯 Requirements

• Bachelor’s degree in business, statistics, mathematics or a related field or an equivalent combination of professional related work experience. • 5+ years of workforce management experience • 3+ years of quantitative analysis or research experience • Strong understanding and experience forecasting using trend extrapolation, driver based, simple regression, econometric models, and multivariate methods. • Experience as primary capacity consultant for Vice President level Senior Leadership providing optimal headcount plans and hiring strategy to accomplish budget objectives • Experience working with SPSS or other statistical software package • Expert Excel skills and experience in macros, data tables, integrating Excel with other tools, evaluating and trouble-shooting complex models and optimizing Excel • Expertise with using Power Query, the Excel internal Data Model, Cube formulas, DAX, and Power Pivot • Analysis experience in Customer Service or Operations preferred • Previous Capacity Planning experience strongly preferred • Experience with WFM Solutions such as Aspect, NICE IEX, and/or Verint • Experience with VBA programming within Excel and leveraging the Excel object model to automate workbooks