System Support Specialist

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North Wind Group

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environmental management • engineering • construction • scientific consulting • information technology industries

1001 - 5000

Description

• Provides documentation support including development and writing of IT documents • Assists in analysis of the organization’s documents and documentation process • Develops and maintains positive working relationships with the Information Management team and customers • Supports the writing of software application test scripts • Performs all work safely and in compliance with environmental obligations

Requirements

• Bachelor's Degree in business administration, communications, computer science or other relevant area of study • Basic knowledge and experience in technical writing • Basic knowledge and experience in technical editing • 1-2 years of experience as a technical writer (preferred) • 1-2 years of technical editing experience (preferred) • Experience in modern cloud collaboration environments (preferred) • Familiarity with software quality assurance and software testing principles

Benefits

• Health, life, and disability insurance benefits • 401(k) with company match • Generous paid leave • Tuition reimbursement for eligible employees