QA Manager - Consumer Complaint & Adverse Events

6 days ago

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Nutrafol

WebsiteLinkedInAll Job Openings

Health • Wellness • Natural • Science • hair

51 - 200 employees

🧘 Wellness

💄 Beauty

🛍️ eCommerce

💰 $35M Series B on 2019-04

Description

•As Quality Assurance Manager for NUTRAFOL, you will oversee the Consumer Complaint/Adverse Event Management Program. •You will ensure adverse event compliance in adherence to FDA guidelines and regulations. •Execute end-to-end adverse event management support to protect grow the business.

Requirements

•Bachelor’s degree in quality assurance, science, medical sciences, pharmacology etc.; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required. •5+ years of direct US dietary supplement/Consumer Healthcare Quality experience within a wellness/supplement brand. •Well versed and knowledgeable regarding US FDA guidelines and regulations for handling consumer complaints, especially for dietary supplements and cosmetic products. •Hands-on experience in adverse events compliance and GMP standards. •Experience executing QA GMP compliance for a broad portfolio of dietary supplements, cosmetics or related products. •Effectively prioritized and completed multiple projects in an agile and fast-paced environment. •Proven ability to communicate and collaborate effectively with a variety of audiences, both internal and external. •Consistently demonstrated a professional, positive, and approachable attitude. •Strong analytical, organizational and critical thinking skills. •Demonstrates team player mentality with ability to work independently. •Self-motivated with critical attention to detail, deadlines, and reporting. •Excellent English written and verbal communication skills.

Benefits

•Fully remote work experience •Comprehensive medical, dental, and vision package, including FSA program •401K with 50% match •Quarterly Bonus Program •Flexible PTO •Two company-wide wellness breaks every day •Free lunch on us every Tuesday and Thursday via Seamless/Grubhub •Monthly wellness stipend •Monthly internet stipend •Monthly cell phone stipend •Annual learning & development stipend •Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays •Free meditation app membership (Headspace) •Free Nutrafol subscription •Pet insurance and benefit programs