Ocean Technologies Group
Ocean Technologies Group is a company dedicated to transforming the maritime industry through innovative e-learning and crew management solutions. They provide a comprehensive library of maritime training courses, competency management systems, and performance evaluation tools to empower maritime professionals and support organizations in meeting compliance and operational excellence. By leveraging technology, they aim to enhance the skills of seafarers and optimize vessel performance in a rapidly evolving industry.
Customer Technical Support Engineer
March 12
Ocean Technologies Group
Ocean Technologies Group is a company dedicated to transforming the maritime industry through innovative e-learning and crew management solutions. They provide a comprehensive library of maritime training courses, competency management systems, and performance evaluation tools to empower maritime professionals and support organizations in meeting compliance and operational excellence. By leveraging technology, they aim to enhance the skills of seafarers and optimize vessel performance in a rapidly evolving industry.
📋 Description
• Ocean Technologies Group (OTG) is a leading provider of maritime software solutions. Our foundation is rooted in historic and iconic maritime brands with over 100 years of collective experience. • At OTG, we're more than a company; we're a collective of maritime enthusiasts, tech innovators, and visionaries. • To date, we have built a strong network, serving over 1,400 clients, reaching 20,000 vessels, and positively impacting the lives of more than 1,000,000 seafarers. • Our portfolio includes Learning & Assessment, Fleet Management, and Crew Management, uniting seven iconic maritime brands with over a century of collective experience. • Exciting changes are coming! In January 2025, Lloyd's Register (PE) will acquire Ocean Technologies Group from Oakley Capital, positioning us as a leading force in the maritime sector.
🎯 Requirements
• Professional Experience: 3-5 years in B2B customer success or technical support. Expertise in troubleshooting and resolving both simple as well as complex technical support issues. • Technical Skills: Proficiency in MS Office, ERP, CRM systems, and basic SQL knowledge. • Customer Service Excellence: Adept at engaging with customers, providing effective problem-solving and training, and managing critical issues to enhance the customer experience. • Communication: Exceptional verbal and written communication skills, with the ability to articulate complex technical details in multiple languages.
🏖️ Benefits
• Premier Health Coverage: Dive into comprehensive health care with Polmed, covering everything from diagnostics to specialist consultations. Minimal costs for maximum health! • Vision Care Perks: See the world more clearly with glasses reimbursements every two years. Work and wellness in perfect harmony. • Group Insurance: Secure your peace with easy opt-in Warta Group Insurance. Family inclusion available, ensuring everyone you love is protected. • Pioneering Pension: Join the PPK Pension scheme effortlessly, with flexibility to adjust your involvement. OTG invests in your future, so you can enjoy the present. • Multisport Magic: Stay fit and energized with access to top-tier sports facilities. Your health, your choice, our support. • Social Benefits Galore: Embrace our Social Benefit Fund for a boost to your lifestyle. It's all about enhancing your OTG experience. • Wellness & Support: Unlock 24/7 access to professional counseling with our Employee Assistance Program. We're here for you in every way.
Apply NowSimilar Jobs
February 22
Join Deployflow as a 2nd Line Support Engineer to deliver exceptional technical support remotely.
February 18
Provide technical support for an open-source monitoring company, assisting enterprise customers.
February 13
Join Ciena as an Advanced Technical Support Engineer providing L3 support for Blue Planet products.
February 12
Join Rightware as a Support Engineer. Provide technical assistance for Kanzi Services to optimize automotive UI development.
January 30
Join Voltage Park as a Linux Support Engineer to address customer technical issues.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.