Onboarding Specialist

September 27

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Okendo

WebsiteLinkedInAll Job Openings

ecommerce • social commerce • customer experience • customer engagement • customer reviews

11 - 50

💰 $26M Series A on 2022-07

Description

•About Okendo •Okendo is a customer-marketing platform trusted by 4,000+ of the world’s fastest-growing consumer brands. •The platform is a suite of integrated marketing products including customer ratings and reviews, UGC, and Q&A which brands use to build trust, drive sales, and maximize customer lifetime value. •Our growth exceeded 300% in 2020. •We're product-centric, customer-obsessed and on a mission to build the world's best commerce enablement software. •Onboarding Specialists are all about setting up new customers for success.

Requirements

•Strong customer-facing and presentation skills with the ability to establish trust and credibility •Ability to work in a high volume environment •Positive attitude, empathy, and high energy •Ability to think through problems and prioritize tasks based on their relative importance. •Impeccable communication, both written and verbal, and presentation. •A high degree of commitment and resilience as you work to enable the best outcomes for your customer. •At least 1-year of experience working in a SaaS company in a customer-facing role. •Bonus: Familiarity with Shopify, Klaviyo, Google Shopping

Benefits

•Highly competitive compensation package. •100% coverage of employee health insurance. •Comprehensive dental, life, disability and vision coverage. •Generous PTO and vacation policy. •Join an experienced, talented, and highly motivated team. •Exposure to the biggest and best eCommerce brands globally. •Work remotely in the USA or from our Miami office.