CX Project Manager

3 days ago

🇺🇸 United States – Remote

🗽 New York – Remote

Although this job is listed in New York, this company may be open to hiring remote in other states.

💵 $54.7k - $74.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required

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Olo

WebsiteLinkedInAll Job Openings

Mobile Ordering • Digital Commerce • Online Ordering • SaaS Restaurant Platform • Delivery Management

501 - 1000 employees

Founded 2005

☁️ SaaS

🛍️ eCommerce

🤝 B2B

💰 $103.3M Post-IPO Equity on 2021-11

Description

• Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. • Olo's Customer Experience Project Management Team works with customers from kickoff to launch. • Looking for an experienced project manager focused on providing great hospitality and collaboration. • You will own key relationships with restaurant brands while navigating multiple internal teams. • Opportunity to join Olo at a pivotal point in our growth post-IPO. • Work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

Requirements

• 2+ years experience managing customer relationships, account management, or relevant project management work. • Proven ability to demonstrate resourcefulness by effectively leveraging cross-functional peers and subject matter experts (SMEs). • Demonstrated track record of strong verbal and written communication to effectively drive key points across to a broad audience. • Ability to autonomously manage work and projects. • Preferred experience with Asana, Jira, Salesforce, Google Suite and Zendesk.

Benefits

• 20 days of paid time off • 10 separate sick days • 11 holidays • year-end closure • health, dental, and vision coverage for yourself and your family • 401k match • remote-office stipend • company equity • generous parental leave plan • volunteer time off • gift matching policy