Integrations Consultant

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Omatic

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Omatic delivers purpose-built application integration solutions for social-impact organizations

Blackbaud customizations • Raiser's Edge modules • Financial Edge modules • Salesforce • Middleware

51 - 200

💰 Private Equity Round on 2016-07

Description

• Conduct remote software onboarding and training engagements on all Omatic Software products • Develop expertise on Omatic products and remain well-versed on product features and functionality • Accurately assess customer requirements • Configure systems and provide testing support • Write and deliver professional documentation customized to the individual needs of each customer • Identify creative technical solutions to complex data issues • Deliver engagements on time and within budget • Accurately track and report project hours, notes, and status within Omatic’s internal systems • Conduct internal software trainings • Participate in user forums and blog posts • Assist Omatic Sales with selling Onboarding services • Engage in professional development to ensure ongoing industry knowledge

Requirements

• Self-motivated learner with the ability to self-manage advancing product knowledge • Experience with Salesforce, Salesforce NPSP import and/or data migration processes; Salesforce Admin Certification is a plus! • Experience with Raiser’s Edge, Raiser’s Edge NXT, Altru; Raiser’s Edge Certification is a plus! • Experience using other non-profit systems including email marketing, peer-to-peer fundraising, online donations, events management and alumni or membership management a plus! • Project Management including scheduling, task management and the ability to work with multiple customers and projects simultaneously • Superior time management skills • Must possess excellent written and verbal communication skills, with the ability to identify and target needs, define technical concepts, and deliver accurate project deliverables • Attention to detail with a strong ability to organize, manage, and execute projects as assigned • Technically savvy • Ability to thrive in a fast-paced team environment • Ability to work with a variety of skill levels

Benefits

• Competitive health/dental/vision insurance, life insurance and short-term disability • 401K with company match • Unlimited/flexible PTO • 12 weeks fully-paid parental leave • Remote work schedules