Onboarding Engineer

6 days ago

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Ometria

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Ometria is a customer data and marketing platform designed to help retailers create personalized marketing experiences. By leveraging data collected through various touchpoints, Ometria enables businesses to understand their customers better and deliver personalized communications that drive customer retention and engagement. The platform integrates with existing eCommerce sites and uses advanced analytics to optimize marketing strategies, increase sales, and improve customer loyalty. Ometria's solution is ideal for eCommerce businesses looking to enhance their customer engagement efforts.

Ecommerce marketing • Customer insight • Online Retail • Single customer view • SaaS

51 - 200 employees

Founded 2013

🛍️ eCommerce

☁️ SaaS

💰 $40M Series C on 2021-11

📋 Description

• Onboarding Engineer • Location: UK resident, remote • We are looking for an Onboarding Engineer to become an integral part of our Professional Services team, delivering technical integrations for new and existing client projects. • Who are we? • Ometria is a customer data and marketing platform that helps retailers increase CRM revenue by sending personalized marketing messages throughout the customer journey. • Our solution combines the data unification and customer insight of a CDP with a cross-channel marketing orchestration platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. • Ometria’s proven approach to accelerating revenue – our Retail Success Model™ – is a first-of-its-kind data science model for driving CRM growth in retail. It combines four proprietary AI algorithms that analyse a retailer’s CRM performance and deliver a bespoke marketing plan for reaching their revenue goals. • We are trusted by the fastest-growing retail brands in the world such as Steve Madden, MADE.com, Hunter, Rhone and Pangaia. • We have a team of over 130 Ometrians based in London, US and Southampton and we have raised over $70M from leading venture capital funds across the world such as InfraVia Capital Partners and Octopus Ventures • What will you be doing? • Joining a growing Professional Services department, you will be coordinating the technical onboarding of our platform, debugging integrations and providing data QA and signoff inline with client’s use cases and the pre agreed statement of works. • The role is very hands-on and you will get involved with the technical side of integration projects, including debugging data flows and API integrations, website tracking and third-party syncs. • Day to day you will work alongside our Enterprise Project Manager who will own the full onboarding process. You will need to keep the EPM and other stakeholders up to date on all integration progress and highlight any delays or risks in a timely manner. • What kind of people do well in this role? • Experience: • You have experience managing multiple technical integrations - with knowledge of: • API integration with REST API and experience of Postman • Javascript • Database concepts and data design • Debugging data flows • Excellent communicator • You have exceptional writing skills and can communicate technical information in a clear, concise way. • Incredibly organised • You are able to juggle multiple tasks at the same time, while able to prioritise deliverables effectively • Data-driven • You’re comfortable working with big data sets and are able to manipulate these to pull interesting insights • Why join Ometria? • One of our values is “It's awesome to be here”, here are some of the reasons we love working here: • Team of amazing people: We are committed to hiring the right people and maintaining our culture as we grow • Making sure you’ll have an impact: We’re solving interesting challenges and you’ll have a say in how we solve them • Supporting learning and development: We’re in this together and want you to become the best and feel supported as you do so. We want all Ometrians to be able to continually learn and grow in their roles, with our development fund we make sure the team has the tools they need to excel. • Going above and beyond to help each other. We’re all part of the bigger picture. We love helping each other to thrive and celebrate success together. • The amazing people of Ometria are the core of our business. We believe in making it awesome to be here for all Ometrians and place a continued focus on making Ometria an inclusive, respectful and diverse environment. • We're an equal opportunity employer and all applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

🎯 Requirements

🏖️ Benefits

• 30 days holiday + 1 day on your birthday (plus bank holidays) • Health Insurance (Bupa) • Mental Health Support (Spill, Calm) • Cycle to work scheme • Enhanced Financial Benefits (Salary Sacrifice Pension, DIS, Income Protection)