Solutions Architect

March 13

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Rithum

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Rithum is a leading e-commerce platform designed to help brands, retailers, and suppliers scale their operations by providing connected commerce solutions. The platform offers a range of services including marketplace management, marketing solutions, delivery and fulfillment, and supplier discovery, all powered by AI. With its robust network, Rithum enables seamless multichannel strategies that optimize both marketing and operational efficiencies for its clients.

Retail • E-Commerce • Software • AI • Product Content Management

501 - 1000 employees

Founded 1997

🛍️ eCommerce

📋 Description

• Rithum™ is the world’s most trusted commerce network. • As a Solutions Architect for Client Success Engineering, you play a critical role in designing, developing, and implementing complex technical solutions that meet the needs of clients while aligning with the company’s strategic objectives. • As a technical expert and strategic partner, you work closely with cross-functional teams, including Client Success, Product Management, and Engineering, to create scalable and innovative solutions that drive client satisfaction and long-term success. • You are responsible for providing thought leadership and technical guidance to both internal teams and clients, ensuring the highest level of technical excellence and business alignment. • Lead the design and architecture of complex, scalable technical solutions that align with client needs and company objectives. • Act as the technical lead on cross-functional initiatives. • Build trusted relationships with key client stakeholders as a strategic technical advisor. • Work with Product Management, Engineering, and Client Support to ensure client feedback is incorporated into the product roadmap. • Continuously improve solution design processes and advocate for automation and optimization. • Identify and mitigate risks early, ensure rigorous testing of solutions for functionality and security.

🎯 Requirements

• 5+ years of experience in a client-facing technical role, with a strong background in solution design, systems architecture, and technical consulting in SaaS environments. • Proven experience in API integration, data management, and technical architecture design, with deep knowledge of relevant protocols (e.g., REST, SOAP, FTP, XML, JSON). • Experience working with enterprise-level clients on complex technical projects, particularly in e-commerce, supply chain, or SaaS industries. • Demonstrated success in leading cross-functional technical initiatives and providing strategic technical guidance to internal and external stakeholders. • Exceptional problem-solving skills, with the ability to diagnose complex technical issues and deliver robust, scalable solutions. • Advanced understanding of data integration, system architecture, and cloud-based solutions. • Strong leadership and communication skills, with the ability to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders. • Solid project management skills, with the ability to balance multiple high-priority projects and ensure on-time delivery.

🏖️ Benefits

• Medical, Dental and Psychology benefits • Life insurance and disability benefits • Competitive time off package with 25 Days of PTO, 13 Company-Paid Holidays, 2 Wellness days and 1 Paid Volunteer Day • Voucher program for Transportation, Meals & Childcare • Flexibility to choose where you work - at home with a remote stipend, in the office, or both! • €40 Monthly remote work stipend • Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program • Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. • Charitable contribution match per team member