Director - Organizational Effectiveness

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Description

• Provide transformation, process optimization, and organizational development expertise to senior leaders. • Recognized as an expert in organizational transformation, you will partner with business and HR leaders to support the successful implementation of Insulet’s new operating model through the acceleration of process optimization. • Key leader in the Transformation Management Office (TMO), leading the establishment of an optimization strategy and executing enterprise process improvement and OD workstreams in line with the broader program plan. • Forms and leads cross-functional groups of senior leaders to map and optimize core global, ‘enterprise’ processes. • Provide neutral, enterprise-wide perspective and counsel to the business and HRBPS to ensure we are staying true to the target operating model. • Drive clarity of roles & responsibilities and interactions in the new operating model. • Design and facilitate team workshops intended to clarify roles, interactions, RACI, and processes; to pressure test and provide clarity on how the key processes work in practice. • Provide business process expertise and input into organizational design work. • Lead enterprise organizational diagnostics with ongoing listening and formal interviews; summarize and report findings to senior leaders in partnership with the TMO Lead. • Develop process documentation and educational materials. • Apply effective change management and collaborate across functions to ensure alignment and adoption of the new ways of working. • Build leader capabilities through training and coaching on OE methods and tools to enable the successful transition of transformation work to the business over time.

Requirements

• 10+ years organizational effectiveness, process optimization, and/or management consulting experience in a related area • Expert in business transformation, organizational development, and organizational effectiveness and process optimization tools and methodologies, such as Lean/Six[1]Sigma, process mapping, value stream mapping, continuous improvement, and RACIs • Workshop design and expert facilitation skills with senior leaders and all levels of leadership (virtual and in-person) • Seasoned at driving change, including mindset and behavior changes • Effectively assesses complex, ambiguous situations with ability to create practical, clear and simple solutions with high impact • Experience working and navigating fast-paced, global, matrixed environments • Experienced at managing multiple projects and priorities concurrently • Excellent verbal and written communication skills, including senior leader level presentations • Organizational development and change management experience, including leadership coaching and team effectiveness • Knowledge of agile methods, product management, product marketing, and/or technology organizations in mid to large size organizations, a plus