Bilingual Customer Service Representative, French and English
September 16
Description
• Serve as the primary contact for customers, agents and clients in the US and Canada. • Determine appropriate action to be taken using knowledge of products and services. • Provide timely and professional customer service. • Assist customers with problem resolution and ensure accurate information processing. • Maintain security and confidentiality of customer information.
Requirements
• High school diploma or equivalent required • At least six months of customer service-related experience • Fluent in English and French (speaking, spelling, and grammar)
Benefits
• Medical • Dental • Vision • Disability • Life Insurance • Retirement savings • Paid time off • Paid holidays
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