Evening Customer Care Associate
September 16
🇺🇸 United States – Remote
💵 $16 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🗽 H1B Visa Sponsor
Description
• Provide guidance and support to members navigating healthcare • Deliver a positive experience resolving member issues • Connect members to appropriate areas both internally and externally • Manage tasks with timely follow-up per policies
Requirements
• High School Degree or GED required • Associate’s degree preferred in business administration, liberal arts, public health, healthcare management, or a related field • Customer Service experience preferred • Strong Communication skills • Problem solving/issue resolution • Multitasking skills
Benefits
• Robust Medical coverage • Dental & Vision benefits • Tuition assistance • 401(k) savings plan with company match • Paid time off (PTO) • Paid holidays • Employee Assistance Programs • Wellness Programs
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