Evening Customer Care Associate

September 16

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Health Advocate

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Healthcare • Health • Advocacy • Wellness

1001 - 5000 employees

⚕️ Healthcare Insurance

Description

• Provide guidance and support to members navigating healthcare • Deliver a positive experience resolving member issues • Connect members to appropriate areas both internally and externally • Manage tasks with timely follow-up per policies

Requirements

• High School Degree or GED required • Associate’s degree preferred in business administration, liberal arts, public health, healthcare management, or a related field • Customer Service experience preferred • Strong Communication skills • Problem solving/issue resolution • Multitasking skills

Benefits

• Robust Medical coverage • Dental & Vision benefits • Tuition assistance • 401(k) savings plan with company match • Paid time off (PTO) • Paid holidays • Employee Assistance Programs • Wellness Programs