Customer Support Manager

February 14

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Logo of OneCareer

OneCareer

Founded in 2015, OneCareer has become a leading brand in the career consultation industry by helping thousands of international students and working professionals per year to reach their career goals.

11 - 50 employees

📋 Description

• Du betreust unsere Teilnehmer mit Sorgfalt und Engagement, sowohl schriftlich als auch telefonisch • Du organisierst und führst Videocalls durch, um individuelle Fragen zu klären und einen persönlichen Austausch zu ermöglichen • Du bist für das Vertragsmanagement zuständig - das heißt, du klärst mit den Teilnehmern und Kostenträgern Fragen ab und versendest digitale Dokumente zur Unterzeichnung • Du unterstützt auch in anderen Bereichen des Unternehmens, die einen direkten Bezug zu unseren Teilnehmern haben

🎯 Requirements

• Du bist kommunikativ und arbeitest gerne mit Menschen • Du ergreifst die Initiative und gehst Projekte eigenständig und zuverlässig an • Du fühlst dich nicht wie ein kleiner Fisch im großen Teich, sondern siehst dich als wertvolles Mitglied unseres Teams und hast keine Angst deine Ideen zu äußern • Idealerweise verfügst du über Berufserfahrung im Bereich unserer Weiterbildungen (zum Beispiel Projektmanagement oder Online Marketing) • Ein Ausbilderschein (AdA-Schein) macht dich zum perfekten Paket, ist allerdings keine Voraussetzung

🏖️ Benefits

• 100 % Home Office + flexible Arbeitszeiten • 100 % Digital . Hochwertige Apple Ausstattung und moderne Tools • 100 € Benefitbudget pro Monat für Gutscheine, Urban Sports, Internetpauschale, Essenszuschuss und mehr • Weiterbildungsmöglichkeiten und Coachings • Teamevents und Offsites, in Deutschland und international • Ein unbefristeter Arbeitsvertrag • Eine langfristige Zusammenarbeit mit einem Team, das sich gegenseitig zur Bestleistung pusht

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