Customer Success Manager

Yesterday

Apply Now

Receive Emails with Similar Jobs

OnePlan

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

Description

•At OnePlan, we specialize in creating AI-enabled solutions that make strategic portfolio, financial, resource, and work management seamless. •What truly makes OnePlan stand out is our commitment to delivering powerful solutions and fostering a culture of collaboration. •As a Customer Success Manager for the EMEA region, you will be working closely with customers, internal teams, and stakeholders to ensure that every OnePlan user has a seamless and satisfying experience.

Requirements

•5-8 years of experience in a Customer Success or account management role at a B2B SaaS company. •Proven experience managing enterprise-level accounts, including customer escalation and issue resolution. •Ability to collaborate and build strong relationships with clients and internal teams, especially at the executive level. •Experience working with cross-functional teams, including Sales, Services, and Product Management. •Excellent communication skills, including leading meetings and webinars. •Strong organizational skills with the ability to manage time effectively and handle multiple priorities. •A passion for customer service and helping businesses succeed with technology solutions.

Benefits

•We’re a remote-first company with team members across the USA, Canada, UK, and India! •OnePlan has been recognized as the Global Microsoft Partner of the Year in Project and Portfolio Management in 2019, 2020, 2021, and 2022. •We’ve been named a "Strong Performer" in the latest Forrester Strategic Portfolio Management WAVE report. •We offer comprehensive health, dental, and vision benefits, with additional insurance options. •Employer RRSP and 401K matching programs. •A fun, collaborative, and diverse environment with regular health and team challenges to keep things light and enjoyable! •At OnePlan, we are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. •Check out what it’s like to work at OnePlan and learn more about us at https://oneplan.ai/ •Upon receipt of an offer letter, candidates will be subject to a standard background check process. •Disclaimer: We’ll only contact candidates who have applied directly through our official channels. Any communication about job offers will always come from an email address linked to OnePlan Solutions, and we’ll follow our standard hiring process every time. You’ll never be asked for money or personal information during the interview process. If something feels off, don’t hesitate to reach out to us to confirm.