OneMarketData
OneMarketData is a leading provider of software and data solutions for the financial industry. Their flagship product, OneTick, is a comprehensive suite designed for time-series data management and real-time analytical event processing. This platform supports proprietary traders, hedge funds, and investment banks by providing capabilities for quantitative research, transaction cost analysis, surveillance, and back-testing. OneMarketData specializes in high-resolution time-stamped content analysis, handling tick data for instrument prices, trades, and order books, and offers solutions for market and trade surveillance.
tick data management • analytics • event stream processing • Strategy Backtesting • Enterprise Data Warehousing
Client Services Manager
February 15
OneMarketData
OneMarketData is a leading provider of software and data solutions for the financial industry. Their flagship product, OneTick, is a comprehensive suite designed for time-series data management and real-time analytical event processing. This platform supports proprietary traders, hedge funds, and investment banks by providing capabilities for quantitative research, transaction cost analysis, surveillance, and back-testing. OneMarketData specializes in high-resolution time-stamped content analysis, handling tick data for instrument prices, trades, and order books, and offers solutions for market and trade surveillance.
tick data management • analytics • event stream processing • Strategy Backtesting • Enterprise Data Warehousing
📋 Description
• OneMarketData is a leading provider of high-performance data management and analytics solutions for the financial services industry. • Our flagship product, OneTick, is a comprehensive solution that helps financial institutions manage and analyze large amounts of data quickly and efficiently. • Join us at OneMarketData and be part of a pioneering company making a significant impact in the financial world. • Lead, mentor, and manage a team of customer service engineers, ensuring the team is well-equipped to handle complex customer issues. • Oversee day-to-day B2B customer support activities, including SaaS monitoring, operations, ensuring SLAs are met.
🎯 Requirements
• Bachelor's degree in Engineering, Business, or related field, or equivalent experience in a technical support/customer service role. • At least 5 years of experience in customer service, technical support, and SaaS B2B account management, with a proven track record of managing teams. • Experience leading a team of engineers in a customer service or technical support environment. • Experience with SaaS / Web-based database-oriented service architectures. • Familiarity with project management tools and methodologies (Agile, Scrum, etc.). • Strong leadership and team management abilities. • Excellent problem-solving and troubleshooting skills. • Excellent English verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders. • In-depth knowledge of B2B customer service best practices and processes. • Ability to multitask and prioritize tasks effectively in a fast-paced environment. • Technical aptitude with an understanding of relevant tools and technologies.
Apply NowSimilar Jobs
February 13
Join First Student as a Client Services Rep, managing client communications and transportation details.
February 12
Oversee technical service support team and manage operations for quality healthcare solutions.
🇺🇸 United States – Remote
💰 Venture Round on 2015-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
📁 Client Services
🦅 H1B Visa Sponsor
February 7
First point of contact for clients seeking Social Security assistance. Guide them through eligibility and application processes.
February 5
Manage client relationships for a business process transformation company and optimize value from engagements.
February 5
As an Enterprise Account Manager, lead client services and drive performance through marketing strategies at Power Digital.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.