Onit
Onit is a company that specializes in transforming legal operations for leading businesses. Their AI-enabled workflow automation platform, OnitX, facilitates sophisticated legal business processes, helping corporate legal departments modernize and run more efficiently. Onit offers a range of products such as Enterprise Legal Management, Legal Spend Management, and Contract Lifecycle Management, all designed to enhance productivity and decision-making within legal teams. Through innovative technologies, Onit aims to streamline legal operations, improve workflow automation, and provide comprehensive insights to empower better financial management and risk mitigation. With over 3,000 global customers and extensive legal spend data, Onit supports legal departments to manage and improve their business processes effectively.
Process Automation • Legal Technology • Online Project Management • Business Collaboration Tools • Contract Review and Approval
Lead Customer Success Manager
February 6
Onit
Onit is a company that specializes in transforming legal operations for leading businesses. Their AI-enabled workflow automation platform, OnitX, facilitates sophisticated legal business processes, helping corporate legal departments modernize and run more efficiently. Onit offers a range of products such as Enterprise Legal Management, Legal Spend Management, and Contract Lifecycle Management, all designed to enhance productivity and decision-making within legal teams. Through innovative technologies, Onit aims to streamline legal operations, improve workflow automation, and provide comprehensive insights to empower better financial management and risk mitigation. With over 3,000 global customers and extensive legal spend data, Onit supports legal departments to manage and improve their business processes effectively.
Process Automation • Legal Technology • Online Project Management • Business Collaboration Tools • Contract Review and Approval
📋 Description
• Onit is a global leader in enterprise workflow software solutions for legal, compliance, sales, IT, HR, and finance departments. • Act as player/coach for a growing team of focused Customer Success program. • Work with multiple legal tech products addressing the toughest challenges of Legal Departments worldwide. • Become a product expert and help guide our customers in getting the most out of their system. • Identify at-risk customers and develop best practices for team members.
🎯 Requirements
• 6-8 years of professional experience • 2-3 years experience in Customer Success or Account Management • Background in Consulting or Software (Legal Software would be a plus) • Highly proficient German and English speaking based in EMEA timezone • Experience with Salesforce and Customer Success tools • Experience working with multiple stakeholders (Legal Ops, Legal, Finance, and IT in our case) • Bachelor’s degree, Master degree is preferred
🏖️ Benefits
• A responsible as well as versatile job in a constantly growing international company • A great atmosphere in a motivated and highly qualified team with flat hierarchies • An attractive salary package and numerous benefits like paid parental leave, paid caregiver leave and flex PTO
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