Academic Operations Scheduling Assistant

4 days ago

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Open English

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E-Learning • Education • ESL • English Instruction

501 - 1000 employees

Founded 2007

Description

• The Academic Operations Scheduling Assistant is responsible for providing support for the scheduling operations of Open English Adult, Open English Junior, OM and pilot projects and brands. • This role interfaces with other OE departments, our strategic partners, and our teachers to provide support, answer questions, and complete operative and repetitive tasks. • The candidate must be very comfortable with administrative tasks and be adept at toggling between many types of communication avenues in our virtual world. • Additionally, the candidate must possess organizational ability and will be empowered to be self-sufficient toward the goal of ensuring that our processes and reports are up to date in a timely manner while adhering to our academic policies and compliance procedures. • Collaborates with other teams within the Academic Operations department when necessary to ensure the smooth running of the various processes and work towards common goals.

Requirements

• Education and/or Experience: Associate degree in Business or Administrative, from two-year college or university; or at least 4 years related and verifiable experience and/or training; or equivalent combination of education and experience. • Experienced in operative positions that require repetitive work. • Skilled in Microsoft Excel (intermediate knowledge of formulas, pivot tables, conditional formatting, etc) • Proficient in Google Email, Calendar, Sheets and Docs. • Proficient in data processing and data analysis. • Able to independently manage work time. • Strong interpersonal and communication skills. • B2 English proficiency. • Experience with Salesforce or another customer or scheduling application is a plus.

Benefits

💻 Remote Work. 📋 Open English personal licence and discounts for immediate family members. 🚀 Opportunity for professional development and career path. 🥇 You will be part of the best team in the E-Learning industry