Sr Manager, Technical Account Management

May 5

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OpenX

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The most innovative independent supply-side platform.

Advertising Technology • Yield Optimization • Ad Serving • Ad Exchange • SSP

201 - 500

💰 Secondary Market on 2015-05

Description

• Responsible for planning, implementing, directing, and administering all aspects of programmatic efficiency with RTB demand partners • Supporting the growth of established DSP partners and leading cross-functional efforts to solve issues • Leading a team of Technical AMs and Analysts in a culture of continuous learning and development • Collaborating across internal OpenX teams to evolve technical operations, monetize and elevate DSP business • Acting as a trusted advisor to key customers, understanding their technical requirements and aligning solutions to meet their specific needs • Providing detailed data and analysis for client business reviews • Maintaining and updating relevant OpenX documentation for DSP partners • Identifying efficiencies in internal processes and staying current on industry trends • Playing a significant role in growing the business

Requirements

• Minimum of 5-7 years experience in a programmatic advertising role such as, optimization strategy, account management, data analytics or similar. • Minimum of 3 years experience managing a technical, analytics, or strategic client service team. • Capacity to thoroughly examine data sets. • Ability to review data, be analytical, and proficiently use reporting tools to problem-solve. This involves not just looking at the surface-level information but delving deeper to understand patterns, trends, and outliers. Must have the ability to interpret data effectively, extract insights from raw data and multiple dashboards, identify correlations, and make data-driven recommendations or decisions. • Strong storytelling skills: ability to convey ideas in an appealing way to a multitude of stakeholders • Very organized; ability to work quickly with great attention to detail. • Excellent written, oral communication and presentation skills • Strong leader, as well as an efficient individual contributor • BA / BS degree or a equivalent work experience

Benefits

• Drive programmatic efficiency with RTB demand partners by leveraging data and client KPIs to provide strategic insights, supply path optimization and deal optimizations. • Support the growth of established DSP partners around key technical areas and lead cross-functional efforts to identify and solve issues. • Lead a new team of Technical AMs and Analysts while fostering a culture of continuous learning and development to enhance expertise and proficiency within the team. • Spearhead an evolving role: Collaborate across many internal OpenX teams to close knowledge gaps, evolve our technical operations, and find new and creative ways to monetize, upsell and elevate our DSP business. • Act as a trusted advisor to key customers, understanding their technical requirements and implementing solutions for DSPs by aligning our products/services/levers to meet their specific needs. • Data Analysis and Reporting: Identify and track trends, anomalies and data fluctuations and report relevant insights to leadership. Leverage dashboards and internal reporting tools to extract and analyze large datasets to derive actionable insights to improve DSP performance. • Provide detailed data and analysis for quarterly and annual client business reviews. • Work with internal teams to maintain and update relevant OpenX documentation for our DSP partners • Identify efficiencies in internal processes like dashboard consolidation, reporting needs, and automation of recurring manual reporting tasks. • Stay current on industry trends, emerging technologies, and evolving consumer behaviors to remain agile and responsive in a dynamic market landscape. • Play a significant role in growing the business.