OpsArmy
OpsArmy is a fully managed HR service that helps companies fill open roles and reduce payroll costs by hiring top international talent. They provide a comprehensive HR solution that includes candidate sourcing, payroll management, performance tracking, and career coaching, enabling businesses to scale efficiently. OpsArmy is designed for diverse industries such as eCommerce, healthcare, real estate, and many others, offering significant savings and an easy onboarding process for new employees.
Client Success Operations Manager
March 18
OpsArmy
OpsArmy is a fully managed HR service that helps companies fill open roles and reduce payroll costs by hiring top international talent. They provide a comprehensive HR solution that includes candidate sourcing, payroll management, performance tracking, and career coaching, enabling businesses to scale efficiently. OpsArmy is designed for diverse industries such as eCommerce, healthcare, real estate, and many others, offering significant savings and an easy onboarding process for new employees.
📋 Description
• Build, maintain, and strengthen relationships with clients, ensuring their needs are met and exceeded. • Identify client needs and develop tailored solutions. • Handle client requests efficiently and suggest proactive solutions. • Communicate effectively, showcase service benefits, and maintain client trust. • Guide and train team members for top performance. • Stay calm, make quick decisions, and implement effective solutions. • Maintain accurate records and create insightful reports. • Develop plans for continuous improvement and gather valuable insights. • Keep projects on track and ensure smooth operations.
🎯 Requirements
• 3-5 years of experience in operations, client success, or a similar role. • Bachelor’s degree in Business Administration, Management, or a related field. • Strong leadership & problem-solving skills – ability to make quick decisions and manage crises effectively. • Excellent organizational & communication skills – ability to build strong relationships with clients and teams. • Experience with remote work & digital collaboration tools – Slack, Asana, Airtable, Notion, Google Workspace. • Proven ability to analyze data & drive process improvements to enhance efficiency. • Availability to work within U.S. time zones.
🏖️ Benefits
• Fully Remote – Work from anywhere! • Opportunities for professional development. • Join a dynamic and supportive team. • Competitive Compensation – Based on experience.
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