Associate - Senior Associate, Exchange Operations

October 10

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💰 Venture Round on 2022-11

Description

• Assess and Maintain the required digital assets liquidity across the exchanges. • Working together with the external and internal business stakeholders to manage and optimize the Listing/Delisting process of Digital assets. • Improve the overall trading experience by regularly auditing exchange system performance. • Liaise with internal partners to provide customer support, partners onboarding, and other operation-related matters to serve as the lead point of contact for all key customer account management matters. • Manage the reporting and data dashboards with regularly presented analyses including dashboards and other exchange-related metrics to the management team. • Run and provide oversight of the exchange/marketplace to ensure market integrity and that the venue is operating in an orderly fashion. • Work with technology teams to implement new product features, new tech optimization, and change policies via formalizing of process flow, KPI update, and training. • Develop a trusted advisor relationship with internal teams and external partners. • Realizing and/or managing the reconciliations between the operations, customer service, and accounting departments of the company.

Requirements

• Minimum of 2 years experiences in exchange operations, product operations, project management, or strategy office within the cryptocurrency, tech, or finance industry. • Proven track record of successfully managing digital assets liquidity or related products on centralized or decentralized platforms. • Demonstrated expertise in developing and operationalizing process with management frameworks for trading-related initiatives. • Outstanding project management skills, adept at coordinating multiple tasks and driving progress in a fast-paced environment. • Ability to identify key metrics of optimization to track results and define performance. • Proficient in generating and presenting analyses, dashboards, and metrics to explore the possibilities of optimization. • Excellent communication skills with the ability to liaise effectively with internal and external partners. • Bilingual proficiency in English and Mandarin, with the ability to work effectively in both languages.