Customer Service and Warehouse Specialist

April 2

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OrthoPediatrics

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OrthoPediatrics is a company dedicated to providing innovative orthopedic solutions specifically designed for children. They offer a range of high-quality products such as trauma care systems, deformity correction devices, external fixation tools, and scoliosis treatment solutions, all tailored to meet the unique needs of pediatric patients. OrthoPediatrics also focuses on sports medicine for young athletes and is committed to advancing the field of pediatric orthopedics through technology and clinical education. Their mission is to improve the lives of children globally by delivering superior medical products and services.

Children • OrthoPaedic • Anatomically Correct • Small Stature • Medical Devices

201 - 500 employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

📋 Description

• Founded in 2006, OrthoPediatrics is an orthopedic company focused exclusively on advancing pediatric orthopedics. • Seeking a versatile Customer Service & Warehouse Specialist for EDC in Breda. • Combine customer service, transport arrangements, warehouse operations, and inspection of returned instruments. • Process customer orders, assist with warehouse tasks, invoicing, and managing cash collections. • Handle inquiries from EMEA agents and distributors, providing timely support and maintaining accurate records. • Assist with inbound activities, support outbound processes, and conduct regular stock checks. • Inspect returned instruments for quality and compliance, document findings, and prepare for redistribution. • Invoice customers accurately and manage cash collections at the end of the day. • Adapt to different tasks throughout the day as business needs evolve and contribute to overall success.

🎯 Requirements

• Prior experience in customer service, logistics, warehouse operations, or product inspection, preferably in a medical device or healthcare setting. • Familiarity with transport arrangements and coordinating shipments. • Knowledge of inventory management and warehouse processes. • Strong communication and organizational skills with a focus on customer satisfaction. • Basic proficiency in Microsoft Office; experience with ERP systems like Business Central is a plus. • Strong understanding of logistical flows, supply chain management, and customer service operations. • Experience with ERP systems implementation, ideally Microsoft Dynamics 365 Business Central. • Exceptional communication and interpersonal skills, with proficiency in English; additional European languages are a plus. • Adjust priorities and manage time wisely in a fast-paced environment. • Maintain documents and records pertaining to work force. • Communicate in a clear, concise, understandable manner, and listen attentively to others, and understand material. • Ability to travel as needed.

🏖️ Benefits

• N/A