RCM Customer Success Manager

October 15

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Description

• Osmind is the premier platform for clinicians and researchers advancing new life-saving mental health treatments. • Mental health disorders are one of the leading causes of death worldwide, especially among young adults. • The Osmind treatment platform is the first solution that solves specific challenges faced by neuropsychiatric clinics. • Research from our platform is helping to set new standards for mental health interventions. • Osmind is a San Francisco–based public benefit corporation led by scientists, technologists, and psychiatrists. • We are expanding our services to include revenue cycle management support for psychiatric clinics.

Requirements

• 5+ years of experience in healthcare revenue cycle management, with at least 3 years in mental health or behavioral health billing • Deep understanding of CPT coding, insurance claim processing, and payer reimbursement models for psychiatric services • Demonstrated expertise in billing for TMS, Spravato, and other interventional psychiatric treatments • Strong analytical skills with the ability to interpret financial data and identify areas for improvement • Excellent communication and interpersonal skills, with the ability to explain complex billing concepts to both clinical and non-clinical staff • Proficiency in electronic health record (EHR) systems and practice management software • Bachelor's degree in Healthcare Administration, Finance, or related field; relevant certifications (e.g., CMPE, CRCP) are a plus

Benefits

• Comprehensive and inclusive employee benefits • Healthcare • Dental • Vision • Generous family leave • FSA/DCFSA • Mental health benefits • 401(k) plan • Flexible paid time off

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